Privacy Policy

1 Introduction

Mariah's Art & Crafts ("we," "us," or "our") is committed to protecting the privacy and personal information of everyone who visits or uses our website (the "Site"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. By using the Site or submitting any form that includes your contact or phone number, you agree to the practices described in this Privacy Policy.

2 Information We Collect

We may collect the following types of personal information: contact information (name, email address, phone number), communications you send us through contact forms, usage data (pages visited, browser type, device information), and SMS consent data (your explicit opt-in consent to receive text messages, date and time of consent, and the form through which consent was given).

3 How We Use Your Information

We use the information we collect to: respond to inquiries and provide requested services; send appointment reminders, service updates, and other messages you have opted in to receive; comply with legal obligations; improve the performance of our website; and prevent fraud.

4 SMS and Mobile Messaging

We operate an SMS messaging program to communicate with customers who have given explicit consent to receive text messages. Consent to receive SMS messages is not a condition of purchasing any product or service. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Your mobile phone number and SMS opt-in data will NOT be shared with third parties for marketing purposes.

5 Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. SMS consent records are retained for a minimum of four (4) years.

6 Your Privacy Rights

You may have rights to access, correct, or delete your personal information. To exercise any of these rights, contact us at (925) 538-0366.

7 Cookies and Tracking

Our Site may use cookies to collect usage data. You may disable cookies through your browser settings.

8 Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors.

9 Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Site after any update constitutes your acceptance of the revised Policy.

10 Contact Us

Mariah's Art & Crafts — Service Area: Bay Point, CA — Phone: (925) 538-0366